Notice on Intellectual Property Infringement Reporting Agency Services for Naver, Coupang, and YouTube

The Rapid Increase in Online Intellectual Property Infringement Issues

1) Rapid Growth of the Online Market and Intellectual Property Infringement

In recent years, as contactless consumption has spread, Naver Smart Storeand Coupang and other major online platforms are experiencing explosive growth. Amid these trends, brand and product-related Infringement of intellectual property rights (patents, trademarks, designs, copyrights, etc.) Problems continue to be raised. Infringements that rapidly spread through online platforms can cause significant economic and reputational damage to businesses or individual brand owners.

2) Rapid and accurate response is key

Infringements on online platforms can be detected and respond more slowly than physical stores. But in reality, The moment the infringement is discovered Proceed with the reporting process without delay Delete the sales page, Product Exposure Restrictions and other platforms to take action at the platform level is more effective.
However, each platform requires different documents and procedures, and proving infringement can be complicated, Professional legal counselis becoming increasingly important.

Naver Smart Store Intellectual Property Infringement Reporting Procedure

1) Features of Naver Smart Store

• Vendor Diversity: Sellers of various sizes and industries gather here, from individual sellers to small and medium-sized enterprises and large corporations.
• Platform Policy: To protect intellectual property rights, Naver provides an 'Infringement Report Center' function, and after receiving a report, reviews it and takes measures such as restricting sales.

2) Preparations Before Filing

1. Confirmation of rights holders and scope of rights
   
   • Trademark rights, design rights, patent rights, etc. Scope of Protection and Registration StatusIt is important to clearly identify this.
   • If there is a joint ownership or license agreement, it is necessary to confirm in advance who the rights holder is.
2. Proof of infringement
   
   • Materials such as detailed page screenshots, product images, packaging, and user manuals of infringing products Visual and DocumentaryThat's how I organize it.
   • Receipt for Infringing Product Purchase(If necessary), Physical Photos Having such a back can increase the credibility of your report.
3. Classification of Infringement Types
   
   • Specific cases such as unauthorized trademark theft, product design copying, and unauthorized use of patented technology Types of Infringementis classified.

3) Detailed Reporting Procedure

1. Access Naver Customer Center (Intellectual Property Infringement Report Center)
   
   • Naver operates a separate intellectual property infringement reporting page. Here, select the 'Naver Smart Store Intellectual Property Report' section.
2. Preparing the Declaration
   
   • one's own Personal Information(Name, contact information, email, etc.) Proof of Rights Holding(Application number, registration number, etc.) are submitted.
   • Specifically include the URL of the infringing product (Smart Store link) and the details of the infringement (which parts were compromised and how).
3. Supporting documents attached
   
   • Trademark registration certificate, patent registration certificate, design registration certificate, or copyright-related matters Copy of registration certificateis attached.
   • Submit screenshots, photos, documents, etc. to prove the infringement, Reliability of the ReportIt raises the amount.
4. Naver's Reporting Reception and Review
   
   • Once a report is received, Naver Self-assessmentwill be conducted.
   • If clear violations are confirmed, sales of the product will be suspended, posts on the Smart Store will be deleted, and so on. Sanction measurescan be achieved.
5. Monitoring follow-up actions
   
   • You must continuously monitor whether sales have been suspended or if infringers have re-registered.
   • When necessary Litigation and Settlement You can also review subsequent procedures such as these.

4) Precautions

• Dismissal if the report is insufficient
  
  • If the proof of rights is unclear or the explanation of infringement is insufficient, the application may be rejected or a request for supplementation may be made.
• Multiple products and sellers reported
  
  • If the same infringing product is sold in multiple places, for each link, Separate Reportto proceed with the process for a faster response.

Coupang Intellectual Property Infringement Reporting Procedure

1) Features of Coupang

• Rocket Delivery Systemand many other popular open market/e-commerce platforms.
• Various sellers are available, and Coupang directly operates Rocket Delivery(Direct purchase items) and Open Market Productsare mixed together.

2) Preparations Before Filing

1. Check Coupang's sales patterns
   
   • The infringing product Coupang Direct Purchase Productscognition, or Sellers sell individuallyIt's important to confirm whether this is an open market product.
   • For products purchased directly from Coupang, if a report of infringement is received, direct negotiations with Coupang are likely to proceed.
2. Proof of rights holding rights
   
   • Similarly, prepare registration certificates for trademarks, patents, and design rights, and systematically organize evidence of infringement.
3. Registration status for Coupang's intellectual property protection program (such as Brand Registry)
   
   • Coupang says that if certain conditions are met, Brand Registry and other means to support rapid breach response.
   • Using the brand registration program in advance can make future reporting process smoother.

3) Detailed Reporting Procedure

1. Access Coupang Customer Service (Intellectual Property Infringement Report)
   
   • Through the Coupang website or Seller Portal Intellectual Property Infringement Report PageAccess to the area.
   • If this is your first time reporting, you can register as a member or Seller accountYou may need to check in advance.
2. Preparing the Declaration
   
   • Basically, you will include information about the rights holder, proof of rights documents (registration number), and links to the product infringing (product name, seller name, ASIN or product ID).
   • Specify the details of the infringement (unauthorized use of trademarks, copying patented technologies, reproduction of package designs, etc.).
3. Supporting documents attached
   
   • Trademark registration certificate, patent registration certificate, product design and copyright materials, etc. Proof of legal rightsSubmit it.
   • Attach photos or screenshots of detail pages that can prove infringement.
4. Coupang's Review
   
   • Coupang reviews the received report and attached materials, and if it determines that the infringement is clear, Product sales suspension, Account Sanctions and other measures.
5. Follow-up
   
   • It can take anywhere from as short as 12 days to as long as 12 weeks from reporting to receiving results.
   • If necessary Claim for Damages, Warning letter sent Legal actions such as these can also be taken in parallel.

4) Precautions

• Utilizing Brand Registry
  
  • If you register your brand in Coupang's internal program, the reporting process becomes relatively simplified and response speed increases.
• Requests for Supplementation If Content Is Incomplete
  
  • From Coupang's side, Additional evidenceso it is best to prepare materials as systematically as possible.

Why do you need to file a proxy report through an expert?

1) Procedural Complexity and Time-Consuming

• By platform Required Documents, Declaration Form, Review Procedureis different.
• It is difficult for companies to directly grasp and proceed with every matter. Time and manpower consumptionis significant.

2) Specialized knowledge required according to the type of infringement

• Whether it is simple trademark infringement, design plagiarism, or even patent technology is being infringed. Legal judgmentThis is the key.
• If you report ambiguously due to an incorrect interpretation of the scope of rights, Rejected on the platformIt can be done in case of future disputes. Legal DisadvantageYou can receive it.

3) Effective Conflict Response Strategies

• Even in cases where infringement is certain, Warning letter sent, agreement or Lawsuit It is necessary to consider which of these methods is best.
• If online breaches occur again, Sellers with multiple accountsBecause we can continue our activities Follow-up monitoring and Additional responseYou should consider up to the current situation.

Pine IP Firm's Intellectual Property Infringement Reporting Agency Service

1) Pre-rights analysis and customized consultation

• Patents, Trademarks, Designs, Copyrights and other different protection scopes are carefully reviewed.
• Considering the nature of infringement and the online sales environment, Optimal response strategyWe propose this.

2) Evidence Collection and Preparation of Documents by Platform

• Naver Smart Store, Coupang, etc. Reporting forms required by platformand provide the necessary supporting documents systematically organizeIt is so.
• Screenshots of infringing pages, comparison tables, legal opinions (statements), etc. Professional documentation workWe will proceed.

3) Proxy and monitoring of reporting procedures

• Pine IP Firm Directly Online Report Submissionand the platform Additional InquiryI Request for SupplementationWe respond immediately.
• Even after reporting Merchant Account Transfers, Re-register a different URL and other related factors to prevent secondary breaches.

4) Support for Subsequent Dispute Resolution

• If the infringement is not stopped, Warning letter sent, Application for Injunction to Prohibit Infringement, Damages Lawsuit and other step-by-step legal measures.
• The conflict may be prolonged or, conversely, early settlementWe actively represent the negotiation process to ensure a favorable conclusion.

Why Choose Pine IP Firm

1. Intellectual Property Expertise
   
   • for many years Patent Office, Courts, Large Enterprise IP Divisions Patent attorneys and legal experts with extensive experience collaborating with various institutions will join us.
   • We actively research and apply the latest issues and cases arising on online platforms.
2. One-Stop Solution
   
   • From scope analysis of rights to online filing, litigation, and settlement Integrating all processes Support.
   • Clients don't need to visit other law firms or offices separately. Convenient and consistent We provide services.
3. Reasonable costs and rapid response
   
   • Initial consultationWe will transparently guide you through the process and estimated costs.
   • Due to the nature of online platforms, Rate of breach spreadis fast, so we respond as quickly as possible to minimize damage to our clients.
4. Ongoing follow-up management
   
   • It does not end immediately after a report is filed; rather, whether additional infringement has occurred and Platform action resultsMonitor until the end.
   • Rapid response in case of disputes Maximizing the effectiveness of rights protectionIt is so.

Intellectual property protection and swift response are the answers.

In the online marketplace Trademarks, designs, patents and other intellectual property rights are infringed, swift action is most important.
However, each platform has different procedures and requirements, making it difficult for rights holders to handle all processes themselves. Burden and wasted timeis big, and if you set the wrong strategy, Report dismissedor Unfavorable Outcomes in LitigationIt can lead to this.

Pine IP FirmRegarding intellectual property infringements occurring on various online platforms including Naver Smart Store and Coupang, Professional and systematicWe will respond accordingly.
Contact us now to safely protect your valuable brand and rights.

In the modern online distribution environment, Intellectual Property Infringementis no longer someone else's story. Systematic Protection Strategyand Rapid responseThis is the key to protecting your business. Please work safely with Pine IP Firm to protect your intellectual property rights.